Do I need a doctor to order ibs-smart™ for me?
Yes, a prescription from a medical provider is required to order this test. There are two ways for you to have a medical provider order the test for you:
Work with our telehealth provider here: https://www.ibssmart.com/orderonline.
Work with your current doctor here: https://www.ibssmart.com/myprovider.
Can I order the test online?
Yes, you can use our telehealth provider service here: https://www.ibssmart.com/orderonline.
The process is simple:
ORDER - Complete a symptoms screening questionnaire and order your ibs-smart™ collection kit to be shipped to your home.
RECEIVE - Once the ibs-smart™ test is ordered by your telehealth provider, a signed test order form will be emailed to you.
COLLECT - You can bring your kit to any blood draw lab to collect and ship your blood sample. The ibs-smart™ kit contains professional blood draw materials and prepaid return shipping.
GET ANSWERS - Your ibs-smart™ test results will be emailed directly to you. You will also receive instructions to schedule a free phone consultation with your telehealth provider.
What if my physician isn’t familiar with the test?
If your physician isn’t aware of ibs-smart™, you can download our patient discussion guide to help you have a meaningful conversation about the test and how it could help with your diagnosis.
You can also take a requisition form (test order form) to your next appointment, so that your doctor can complete it.
Is ibs-smart™ available outside the United States?
ibs-smart™ is available in several countries and territories through partnerships with the labs listed here:
Please contact the lab directly to inquire about ordering ibs-smart™. We are actively expanding our partnerships. If you would like to stay in touch about the availability of ibs-smart™ in your country, please contact us.
Getting Blood Drawn for ibs-smart™
Where can I get my blood drawn?
Your doctor’s office may offer blood draw services.
You can have your blood drawn at any independent blood draw lab. Go to https://www.ibssmart.com/blooddraw to find an independent blood draw lab close to you.
You can also schedule a professional phlebotomist to come to your home or workplace to collect your blood sample. To book your mobile blood draw appointment, visit www.travalab.com/ibssmart.
Do I have to pay for the blood draw?
Blood draw service fees are collected at the time of service and are not included in the cost of ibs-smart™. Blood draw fees are the patient's responsibility.
Patients may be able to request a bill from their lab and submit an insurance claim for the blood draw amount.
Do I need to stop any medications (e.g., anti-inflammatory drugs, antibiotics, etc.) before drawing my blood sample?
No. Change in any medications is NOT required prior to blood draw.
Do I need to fast before taking the test?
No. Fasting is NOT required prior to blood draw.